Missed payments don’t always come from a lack of intent to pay. 

Sometimes borrowers forget the date. Sometimes they’re waiting to deposit cash. But when follow-ups don’t happen on time, it impacts collections and the customer relationship. 

Traditionally, collections meant human agents chasing down borrowers. Today, there’s a smarter way. 

Our eDAS Debt Collection Voice Bot helps you automate both pre- and post-delinquency cycles of the debt and loan recovery process using natural, regional language conversations. It personalizes each reminder, handles high call volumes without fatigue, and keeps your collections team focused on only the complex cases.