Reengineering banking processes with AI-driven contact center software for Banking and finance — powering digital banking CX, secure financial communication & fraud prevention.
Deliver seamless conversations across voice, chat, email, WhatsApp, SMS, and social—all on one AI-powered platform. eDAS unifies every customer interaction into a single, intuitive workspace, enabling banks and financial institutions to respond faster, personalize every touchpoint, and scale effortlessly with the cloud.
With smart automation, real-time analytics, and advanced routing, eDAS helps financial services reduce costs, improve efficiency, and strengthen customer loyalty. From managing secure inbound calls to engaging clients on digital channels, our omnichannel contact center software for banking and finance empowers your business to grow with speed, compliance, and confidence.
VAANI is an advanced Omni Channel contact center software for banking and finance that unifies voice, chat, email, WhatsApp, and SMS on one AI-powered platform. It boosts agent productivity, ensures compliance, and helps financial institutions cut costs while delivering secure, personalized customer experiences.
Grow faster with eDAS Omnichannel Contact Center Software. Engage customers across voice, chat, email, WhatsApp, SMS, and social—all from one unified interface. Empower agents to manage multiple conversations seamlessly, boosting productivity, consistency, and customer loyalty.
eDAS Omnichannel Contact Center Software records calls automatically or on demand, storing them securely in the cloud. Managers can access recordings and reports to monitor performance, ensure compliance, and improve customer service with smarter insights.
eDAS Omnichannel Contact Center Software offers customizable IVR and smart call routing to enhance customer experience. Connect callers to the right agent faster, reduce wait times, and improve First Call Resolution while balancing workloads and boosting efficiency.
eDAS Omnichannel Contact Center Software integrates seamlessly with CRM and workforce systems, giving agents instant access to customer data for warm, personalized interactions. Customers can connect on their preferred channels while your team manages every interaction from one unified platform.
eDAS Omnichannel Contact Center Software streamlines workflows with smart automation. Set rules for events or time triggers—like auto-assigning conversations or sending notifications—to boost efficiency and enhance customer experience.
Deliver always-on customer support with an advanced IVR system that ensures quick query resolution and efficient call routing to the right agents.
Designed for companies ready to deliver better customer experiences—minus the complexity.
Transform customer experience with VAANI—AI-driven omnichannel contact center software that unifies channels, boosts efficiency, and scales with your business.
Future-proof your operations with cloud-based automation – VAANI.
Eureka Digitisation & Automation Services (eDAS) is a digital automation company producing in-house software solutions from On-premise to Cloud – Software as a Service (SaaS) Solutions.
@2025 Eureka Digitisation & Automation Services (eDAS). All Rights Reserved.
Design and Developed by Brandemic
