Our enterprise Contact Center Software delivers secure, scalable, and personalized customer experiences across voice, chat, email, and WhatsApp—built for compliance, efficiency, and performance.
Delivering personalized and seamless interactions is essential for building loyalty and driving long-term advocacy. Therefore, our Enterprise Contact Center Software — VAANI — empowers organizations to deliver exceptional experiences across every channel — voice, chat, email, and more.
Built as a 360-degree omnichannel solution, VAANI unifies communication, resources, insights, and workflows on a single platform. As a result, teams resolve queries faster, improve satisfaction, and optimize operations.
Our Enterprise Contact Center Software enhances agility, streamlines processes, and adapts quickly to evolving customer needs — ultimately giving you the competitive edge to lead in a dynamic business environment.
Transform banking experiences with VAANI, the intelligent call center software for banking industry. Secure, compliant, and scalable — VAANI automates support, streamlines operations, and helps banks build trust with every interaction.
Empower your agents. Enhance your customer experience.
Transform your CX operations with our Enterprise Contact Center Software.
No matter your industry, our Enterprise Contact Center Software delivers responsive, secure, and smart communication solutions.
Deliver personalized, consistent, and intelligent support across all channels, improving satisfaction and loyalty.
Deliver personalized, consistent, and intelligent support across all channels, improving satisfaction and loyalty.
Reduce operational expenses through automation, smarter resource allocation, and improved first-call resolution.
Smart routing and CRM integration ensure accurate responses.
Safeguard every interaction under BFSI data governance standards.
Enterprise Contact Center Software centralizes all customer interactions—calls, chat, email, WhatsApp, and social media—into one platform. Businesses need it to reduce response time, automate workflows, and deliver a consistent, high-quality customer experience at scale.
Enterprise Contact Center Software is built to adapt to any industry—banking, NBFC, insurance, healthcare, ecommerce, retail, logistics, travel, hospitality, telecom, or education. It customizes workflows, routing rules, compliance requirements, and customer journeys so every business can deliver faster, more efficient service.
Absolutely. The platform scales to thousands of daily interactions for ecommerce, telecom, logistics, and banking. At the same time, it supports complex, low-volume B2B workflows such as IT services, manufacturing support, and enterprise onboarding.
Absolutely. eDAS seamlessly integrates with popular banking CRMs and core systems for real-time data access.
Yes. Our cloud-based call center software for banking supports hybrid and remote teams with secure access and centralized monitoring.
Give your agents the resources they need to excel and deliver exceptional service. Get Started Now!
Eureka Digitisation & Automation Services (eDAS) is a digital automation company producing in-house software solutions from On-premise to Cloud – Software as a Service (SaaS) Solutions.
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