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WhatsApp Bot

Initiate engaging conversations and accelerate customer service 

eDAS WhatsApp Bots are designed to simplify and streamline your customer interactions. They empower you to manage contracts, approvals, renewals and compliance tasks directly through the most preferred social media platform – WhatsApp.  

The user-friendly interface integrates seamlessly with your existing CRMs, while the secure platform ensures data privacy and document confidentiality. You can interact with the WhatsApp bot naturally, using familiar language and intuitive commands, to initiate processes, request updates, and receive critical information. 

Collaborate with colleagues and clients across the globe with real-time responsiveness and effortless document sharing. Experience enhanced efficiency by streamlining workflows and reducing administrative overhead. Access critical information and complete tasks anytime, anywhere.  

What do you get with our advanced WhatsApp bot solution?

Custom integrations

Connect eDAS WhatsApp bot seamlessly with your existing CRM, marketing automation tools, or internal systems. This allows the WhatsApp chatbot to access customer data and automate tasks, providing a more personalized experience.

Custom feature development

eDAS goes beyond basic functionalities. Schedule appointments or process payments directly through WhatsApp and develop it to fit your specific needs and target industry-specific audience.

OTP & Email validations

Ensure secure communication and prevent unauthorized access. eDAS's WhatsApp bot solution can integrate two-factor authentication using one-time passwords (OTP) or email verification for added security.

Connectivity with live agents

Even with a powerful WhatsApp bot, complex issues might require human intervention. eDAS provides a smooth transition to live agents within the WhatsApp chat for situations needing a personal touch.

Multiple languages

Expand your reach and cater to a global audience. eDAS's WhatsApp bot can be configured to communicate in multiple languages, removing language barriers for your customers.

Template message analytics

Track the performance of your pre-designed messages sent through the WhatsApp bot. Gain insights into open rates, click-through rates, and identify areas for improvement in your communication strategy.

Standard security protocols

Rest assured your customer data is protected. eDAS's WhatsApp bot adheres to industry-standard security protocols to safeguard sensitive information exchanged during conversations.

What can you do with our WhatsApp bot?

  • Improve engagement by sending rich media content
  • Automated reminders for appointments
  • Quick and secure verification process
  • Easy & quick appointment scheduling
  • Real-time tracking of updates
  • Improve order management
  • Zero fraudulent activities
  • Lead generation
  • Data collection

FAQs on WhatsApp chatbot

eDAS prioritizes security. Our WhatsApp bot solution adheres to standard security protocols to protect your customer data during interactions. 

Contact us for specific pricing details on our WhatsApp Business solution. We offer different plans based on features and usage needs. 

We provide a user-friendly, pre-built chatbot within our WhatsApp Business solution. This chatbot can answer FAQs, send automated messages, and connect users to live agents for complex issues. 

Instead of individual chatbots, we at eDAS, provide a comprehensive WhatsApp Business solution. This WhatsApp bot solution includes a pre-built bot with functionalities like FAQs, automated messages, and live agent handoff. 

What Can We Help You With?

Eureka Digitisation & Automation Services (eDAS) is a digital automation company producing in-house software solutions from On-premise to Cloud – Software as a Service (SaaS) Solutions.

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