About Us

Who We Are

Eureka Digitization and Automation Services (eDAS) is a digital automation company, delivering cutting-edge Software-as-a-Service (SaaS) solutions to help businesses operate better than ever before. We offer a range of robust digital products, solutions and services, tailored to your requirements.

At eDAS, we strive to transform technologies and deliver uncompromised quality to improve customer experience, sales, data exchange, security, and process-oriented solutions. With a strong presence across India, Africa, the Middle-East, the UK, and USA, we focus on serving enterprise and mid-market customers globally. At its core, our mission is to help you simplify your business through digital transformation.

Our Leadership Team

Abhinav Arora

Director & Chief Executive Officer

Abhinav is the Director and CEO of eDAS. He accelerates the organization’s growth by creating differentiated service lines in the fields of automation, technology innovation, digital offerings, and consulting.

Besides being recognized as India’s Most Promising Leader, among other accolades, Abhinav continues to adapt steadily to the era of digital disruption with passion and commitment.

Abhinav holds a Master’s degree in Marketing and Sales. His extensive experience working across global BPO companies in leadership roles has substantially contributed to business transformation.

Jaswinder is the Chief Technology Officer at eDAS. Over the last two decades, he has devised, developed, and maintained large and complex IT infrastructure in the IT, ITES, Aviation, and FinTech industries.

Jaswinder has been an integral accelerator in the global digital transformation wave and in strategic movements of data centers to the Cloud, application management, outsourcing of mobile application development, integration of payment gateways and wallets, and web portal development.

Prior to leading technology initiatives at eDAS, Jaswinder successfully managed IT infrastructure and security at Jet Group and led IT and telecom verticals at Godrej Upstream.

Jaswinder Singh

Chief Technology Officer

Sharad is the Chief Sales Officer at eDAS. He comes with over two decades of experience across IT and ITES services.

An MBA in Marketing and BE (Hons.) in Computer Sciences, Sharad has played an instrumental role in creating a strategic roadmap for penetrating newer industries and driving growth. Along with a stronghold in customer acquisition, he is also adept at nurturing long-lasting client relationships.

In his previous stints, Sharad led business development for NIIT, Sparsh BPO (formerly Intelenet & now Teleperformance), SPANCO, and Reliable Business Solutions (RBSS).

Sharad Agarwal

Chief Sales Officer

Karuna Sapru

VP- Brand Strategy & Marketing

Karuna is the Vice President of Brand Strategy and Marketing for eDAS. She is a digital strategist and revenue driver with over 15 years of experience across enterprise tech, IT hardware and manufacturing sectors. She has worked for Reliance Jio Infocom, Emerson Network Power India, Siemens and Bharat Bijlee Ltd.

She specializes in marketing communications, content strategy, digital marketing, social media marketing, social listening, demand generation, intent data, field marketing, channel marketing, and public relations.

Awards & Recognitions

Our comprehensive set of offerings met with our unique vision can help you achieve 🚀

30%

Improvement in Customer Experiences through self-service

20%

Improvement in Net Promoter Score

35%

Reduction in operational costs

30%

Operational task automation within a few weeks of going live

15%

Reduction on Average Handle Time for customers

40%

Increase in agent productivity

Why eDAS

Strong technology-first understanding of the most pressing consumer needs help us deliver robust services for your business.

In addition to customized solutions, we offer cloud, on-premises, and hybrid deployment options, depending on your business needs.

Industry leaders with decades of experience dedicated to help you address the complexities of dynamic businesses throughout the evolving ecosystem.

Supporting automation of processes to operate with ease and minimal manual intervention.

ISO certified for Data, Cloud and Personal Information Security Compliance.

Delivering services to help our clients scale growth & reap significant benefits.

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Eureka Digitisation & Automation Services (eDAS) is a digital automation company producing in-house software solutions from On-premise to Cloud – Software as a Service (SaaS) Solutions.