eDAS VoiceBots deliver context-aware, sentiment-driven conversations that strengthen customer relationships and elevate self-service performance.
Fewer calls, faster resolutions, lower costs—powered by enterprise-grade AI.
Unlock the impact of AI Voice.
An AI Voice Bot for Enterprise offers advanced capabilities designed to automate customer interactions at scale while maintaining a natural, human-like experience. Core features include:
Natural, Human-Like Conversations: Uses AI and NLP to understand intent, context, accents, and sentiment.
Personalization at Scale: Greets customers by name, recalls past interactions, and tailors responses to their needs.
Omnichannel Integration: Seamlessly connects with chatbots, messaging apps, CRM tools, and contact center platforms for consistent experiences.
Smart Self-Service: Handles routine queries, transactions, and issue resolution autonomously to reduce call volume.
Context Retention: Keeps track of conversation history so customers never repeat themselves.
24/7 Availability: Provides uninterrupted support across time zones and peak hours.
High Containment Rates: Deflects repetitive queries away from agents, lowering operational costs.
Enterprise-Grade Security: Protects data with encryption, secure APIs, and compliance frameworks.
Scalable Architecture: Easily adapts to expanding business needs, high call volumes, and multi-language requirements.
Analytics & Insights: Tracks customer behavior, intent patterns, and performance metrics to enhance decision-making.
With AI VoiceBots, CRM integration, and call analytics, our Contact Center Software for SMB provides fast, personalized, and consistent support.
An AI Voice Bot for Enterprise works by converting a caller’s speech into text, understanding their intent using NLP, and generating the right response through AI-driven decisioning. It then replies in natural, human-like speech using Text-to-Speech. The system learns from every interaction, improving accuracy and delivering faster, more personalized support at scale.
Contact center voicebot is a virtual assistant designed for contact centers. It automates routine tasks, reduces wait times, and personalizes the customer experience.
Contact center voicebot is a virtual assistant designed for contact centers. It automates routine tasks, reduces wait times, and personalizes the customer experience.
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