Because every call, chat, and connection shapes the future of education institutes.
VAANI is the ultimate omnichannel platform designed exclusively for EdTech. Unify voice calls, video chats, social media, and bots into one seamless solution that simplifies communication and boosts efficiency. With AI-powered insights, contextual engagement, and scalable features, VAANI ensures every interaction is personalized and impactful. Whether you’re connecting with students, parents, or educators, VAANI delivers exceptional user experiences that drive engagement and success. Transform how you communicate, engage, and grow in the EdTech space with VAANI – where innovation meets education.
VAANI’s flexible contact center software transforms student experiences, from seamless enrollment to 24/7 support, empowering EdTech to connect, collaborate, and shape the future.
Click-to-Call transforms the way students connect with EdTech platforms. With just a single click on the website, students can instantly initiate phone calls without hassle. This seamless feature eliminates the need for manual dialing, making communication quick, effortless, and efficient. Whether for inquiries, support, or guidance, Click-to-Call ensures instant connections, enhancing user convenience and streamlining the overall experience. Stay connected, anytime, with just a click.
This VAANI feature revolutionizes communication by intelligently routing calls from prospective students or parents to the right admissions counselor or support team based on their location. This ensures callers connect with someone who understands their regional needs and time zone, enhancing personalization, improving customer experience, and boosting lead conversion rates—all while saving time and resources.
VAANI empower EdTech by seamlessly integrating with CRMs like Zoho, Salesforce, and HubSpot. Institutes can gain a unified view of student data, preferences, and history, enabling personalized, context-driven support. With easy API integrations, VAANI streamlines operations, boosts efficiency, and enhances student experiences, making every interaction smarter and more impactful.
Call Analytics in EdTech uses IVR software to collect and analyze data from student and parent interactions, such as common inquiries, call patterns, and support needs. These insights help institutions optimize call handling, improve response efficiency, and personalize services. By identifying trends and addressing pain points, EdTech platforms can enhance user satisfaction, streamline operations, and deliver more effective, data-driven support to their communities.
VAANI’s feature in EdTech allow institutions to store and utilize diverse contact information—such as phone numbers, email addresses, and social media handles—to connect with students and parents on their preferred platforms. This feature ensures seamless communication, whether it’s sending course updates via email, addressing queries through calls, or sharing announcements on social media. By meeting users on their chosen channels, institutes can enhance engagement, improve responsiveness, and build stronger relationships with their community.
VAANI revolutionize EdTech support with intelligent chatbots and voice bots that instantly resolve common queries. Powered by advanced AI and ML, they handle complex issues and seamlessly transfer to human when needed. By managing high call volumes, bots optimize efficiency, delivering 24/7, hassle-free support for students and educators.
Innovative contact center solutions VAANI connect students and institutions, paving the way for a better education service.
AI-driven call center software ensures seamless engagement, instant query resolution, and reliable assistance anytime, anywhere.
Step into the future of EdTech with VAANI. Smarter solutions, better outcomes – start today!
Eureka Digitisation & Automation Services (eDAS) is a digital automation company producing in-house software solutions from On-premise to Cloud – Software as a Service (SaaS) Solutions.
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