Healthcare Industry

How does eDAS help the Healthcare industry?

With eDAS, you are ready to support both B2B and B2C customers at anytime

The eDAS's communication platform helps to furnish your patients with disentangled engagement services through instant voice, messaging, and video calls to deliver excellent results. It also ensures to reduce customer waiting time on highly personalized and secured interaction channels. The healthcare industry has been growing at a phenomenal rate. With our online onboarding solution, you can easily cater to your hiring needs by focusing more on getting quality candidates and less on documentation or sending mailers.

Repository of Knowledge

eQMS helps you to keep a repository of all process flows and best practices to refer to anytime in the future.

Mobility

At eDAS we believe in business anytime anywhere. Our products are available on cloud as well as on premise along with remote workforce management and mobile access.

VoiceBot/ChatBot gives you the potential of your remote workforce with the latest in Cloud Communication Technology to cater to your customers’ from anywhere anytime. Win customer trust & provide your customers with unparalleled customer experience through our speech and text analytics solutions.

Workforce management

Our intelligent Quality management system helps you in capturing customer feedback and responses via audits that helps process re-engineering thereby reducing process gaps to enhance customer experiences.

Also it enables you to extract and share perspective insights, anticipate needs, Optimize processes and focus on the right analytical approach

Employee Trainings and up skill

Our online self-learning product, intelligent knowledge management system gives you the platform to cater to all of your skilled or unskilled workforces, with the flexibility to assign courses to different learners. You can save time and money, as the cost of trainers is reduced and investment in infrastructure is minimal.

With e-Learning, you can utilize and enhance your existing content. The content can be text, image, or video - and share it with your users seamlessly.

Global Offerings

Our contact center solution provides a seamless customer experience across all social media channels such as Facebook, WhatsApp, and twitter.

At eDAS we believe in business anytime anywhere. Our products are available on cloud as well as on premise along with remote workforce management and mobile access.

WHY CHOOSE eDAS?

We understand you have a choice when selecting a technology partner, so here are six reasons we think you’ll be
completely satisfied when you partner with eDAS.

Depth of Experience

We have years-long experienced employees with well-versed product knowledge that deliver exceptional solutions.

Shorter time to go-live

Our vast experience, a library of reusable codes, and streamlined project plans can help you achieve faster enablement of your customer.

Training and Empowerment

Knowledge transfer starts on day one that enables your team to acquire skills and confidence to successfully maintain and enhance the functionality of the system.

Flexibility

We have an experienced team that proactively flexes down as your internal team ramps up. We can deliver fully customized solutions with a quick deployment process.

Scalability

We deploy optimal teams with far more aggregate experience than our competitors. We help you expand your business with our smart-tech solutions.

Your success is our success

We’ll do whatever it takes to ensure our partners and their customers are successful.