Top 6 Use Cases of Intelligent Document Processing

Companies and institutions are perpetually in pursuit of avenues to augment productivity, curtail operational expenses, and refine overall efficiency. Among the myriad of cutting-edge solutions, one has particularly emerged as a trailblazing innovation: Intelligent Document Processing (IDP).

IDP harnesses the formidable capabilities of machine learning and artificial intelligence to metamorphose data ensnared within documents into actionable digital assets. Through this transformative process, it obviates the need for manual data entry, drastically curtails processing timelines, and eradicates the scourge of errors.

According to Grand View Research, the global intelligent document processing market size was estimated at USD 1.45 billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 30.1% from 2023 to 2030.

In this article, we shall embark on an exploration of the preeminent applications of IDP and how it stands poised to revolutionize a diverse array of industries.

Use Case 1: Invoice Processing for Accounts Payable

Managing invoices manually can be a daunting and time-consuming task for any organization. The risk of human error is high, and it can create bottlenecks in financial workflows. With IDP, invoice processing for accounts payable becomes a breeze. Here’s how it works:

IDP automatically classifies and categorizes invoices, extracting relevant information, such as invoice numbers, vendor details, and line items. This data can then be integrated into an ERP system for streamlined and error-free processing. The result? Substantial cost savings and a rapid return on investment (ROI).

Read more: What is RPA & BI? And Why Does Your Business Need Them?

Use Case 2: Banking and Finance

The banking and finance sector relies heavily on accurate and timely document processing. Tasks like account opening, credit card application processing, and loan origination involve handling vast amounts of paperwork. IDP can be a game-changer in this industry by automating these processes. Here’s how IDP can benefit banking and finance:

  • Onboarding new clients becomes quicker and more efficient, resulting in enhanced customer service.
  • Manual paperwork is reduced, reducing the risk of errors.
  • Processes like credit checks and loan approvals can be expedited, improving overall operational efficiency.

Use Case 3: Healthcare

The healthcare industry faces the challenge of handling an enormous volume of documents, including patient records and medical prescription forms. These documents are critical to patient care, but the labor-intensive work involved can hinder the efficiency of medical professionals. IDP can be a lifeline for healthcare professionals by automating document processing. Here’s how it can help:

  • Medical professionals can focus more on patient care and less on paperwork.
  • Efficiency is increased in managing patient records and prescriptions.
  • Human error is minimized, reducing the risk of medical errors.

Use Case 4: Government

Government agencies are responsible for managing an extensive range of documents, including tax declarations, election ballots, social care records, and more. The need for security and reliability is paramount in this sector. IDP can streamline governmental document processing with stringent security measures. Here’s how:

  • Automation of document processing ensures faster service delivery to citizens.
  • Sensitive data is handled securely.
  • The potential for errors is greatly reduced, ensuring accurate record-keeping.

Know more: 6 Ways Automation is Useful for RPA & BI

Use Case 5: Legal and Compliance

The legal and compliance industry relies on documents that require a high degree of accuracy and precision. Automating document processing in this sector is not only a cost-saving measure but also a way to enhance accuracy. Here’s how IDP can transform legal and compliance workflows:

  • Specialist legal documents are processed accurately and quickly.
  • Regulatory compliance is improved, reducing the risk of legal issues.
  • Cost savings are realized through efficient document management.

Use Case 6: Insurance

The insurance industry is data-driven, with claim forms, policy agreements, and other critical documents at the core of operations. IDP can bring immense value to the insurance sector by optimizing document processing. Here’s how IDP can benefit insurance companies:

  • Claims processing becomes faster and more accurate, resulting in improved customer satisfaction.
  • Policy agreements are managed more efficiently.
  • Data is extracted from documents with a high degree of precision, supporting data-driven decision-making.


Intelligent Document Processing (IDP) is not just a buzzword; it’s a transformative technology with the potential to revolutionize a wide range of industries. Whether it’s accounts payable, banking and finance, healthcare, government, legal and compliance, or insurance, IDP offers substantial benefits. By automating document processing, IDP saves time, reduces costs, and minimizes errors, resulting in improved productivity and operational efficiency.

As organizations continue to seek ways to streamline their operations, IDP stands out as a powerful tool that can drive value and provide a competitive edge. It’s not just about digitizing documents; it’s about converting documents into actionable data that can be leveraged for better decision-making and enhanced customer service. In a world where data is king, IDP is the key to unlock the potential within your documents.

Explore more: How RPA & BI Help Businesses Grow?

FAQs on Intelligent Document Processing

1.What is Intelligent Document Processing (IDP)?

Intelligent Document Processing (IDP) is a technology that uses machine learning and artificial intelligence to convert information from documents, whether scanned or electronic, into digital records. It automates document classification, data extraction, and categorization, making data trapped in documents accessible and actionable.

2.How can IDP benefit my organization?

IDP offers numerous benefits, including reducing processing time, eliminating errors, and enhancing productivity and efficiency. It can streamline various processes, such as invoice processing, client onboarding, healthcare record management, governmental document processing, legal document processing, and insurance claim processing.

3. Is IDP secure for handling sensitive documents?

Yes, IDP can be configured with stringent security measures to handle sensitive and confidential documents, such as government records or legal documents. Data security is a top priority, and IDP can ensure that sensitive information is handled with the utmost care and compliance.

4. Can IDP be integrated into existing systems and workflows?

Yes, IDP can be seamlessly integrated into existing systems, whether they are on-premises or in the cloud. Leveraging best practices and methodologies, IDP deployment can be tailored to suit your organization’s specific needs and processes.

5. How quickly can an organization see a return on investment (ROI) with IDP?

The ROI with IDP can be realized relatively quickly, thanks to the reduction in processing time, cost savings, and improved operational efficiency. The exact timeline for ROI will vary depending on the specific use case and the organization’s document processing volume, but many organizations experience a rapid ROI.

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