Top 10 Reasons to Choose VAANI as a Robust Contact Center Solution

Contact center solution provider

B2B customers often have unique needs and requirements, and may require more personalised attention than B2C customers. A contact center solution can provide tools for customising customer interactions and providing tailored solutions, helping to build trust and loyalty with customers. According to Fortune Business Insights, the global contact center as a service (CCaaS) market size […]

Which industries can choose VAANI – the best contact center solution?

Contact center solution

Every company looks for a top-notch Contact Center as a Service (CCaaS) solution to satisfy their customers at the fullest. Top performing companies check quality score, contact resolution rates and average handle time, and ensure these KPIs are well-optimised.   According to a report by Cloudtalk, 80% of calls answered within 20 seconds represent the global […]

Key Insights on Industrial Automation Market

industrial automation market

Indian automation companies are leveling up their process automation robotics to match global standards in terms of operational excellence, quality, maintaining six sigma, and improved productivity. This had led to an increase in automated systems, drawing a shift towards technological advancements and optimisations.   According to Precedence research, the expanding global industrial automation market will surpass […]

How is Intelligent Document Processing fuelling major industrial sectors?

Intelligent Document Processing

Information and technology industry is revamping while it incorporates artificial intelligence and machine learning in its systems. The amalgamation of AI and ML paves the way to build robust and advanced digital products. One of such products is Intelligent Document Processing (IDP).      What is intelligent document processing?   Intelligent Document Processing (IDP) is a technology […]

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