eDAS

Top 7 Robotic Process Automation (RPA) & Business Intelligence (BI) Trends for 2024 

As we dive into 2024, the technology landscape continues to evolve at a rapid pace. Two areas driving significant change are Robotic Process Automation (RPA) and Business Intelligence (BI).   Together, they offer solutions to streamline operations, extract valuable insights, and empower businesses to make data-driven decisions.   Let’s explore the top 7 trends poised to shape […]

Voicebots Trends in 2024: Deep Dive into the Voice Revolution Insights  

Voicebots Trends in 2024: Deep Dive into the Voice Revolution Insights

We’re living in a golden age of voice technology. Alexa, Siri, and Google Assistant have become household names, and their reign isn’t showing signs of slowing down. But beyond the consumer sphere, a more sophisticated breed of voice assistants is emerging: voicebots. These AI-powered conversational interfaces are transforming the way we interact with businesses, revolutionizing […]

How are Voicebots Amplifying the Voice of Customer Service? 

How are Voicebots Amplifying the Voice of Customer Service?

Establishing a distinctive vocal identity has always set brands apart across various media channels like radio, television, and interactive voice servers (IVR). However, contemporary audio media is experiencing significant transformations, driven by the rapid growth of voice research, the surge in podcast development, and the emergence of voicebots.   The current enthusiasm for spoken communication can […]

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