Top 10 Barriers & Ways to Overcome to AI Adoption
Artificial Intelligence (AI) has become a buzzword in the business world, and companies across various industries are keen to adopt it to improve their operations and stay ahead of the competition. Per IBM, Today, 35% of companies reported using AI in their business, and an additional 42% reported. However, despite its potential benefits, AI adoption […]
How can VAANI – the virtual contact center solution – accelerate your business growth?
In today’s fast-paced business world, it is critical for companies to provide top-notch customer service while also keeping costs under control. One solution that is gaining popularity is the virtual contact center solution. This technology allows companies to handle customer inquiries, orders, and complaints through a remote team of agents, rather than maintaining a physical […]
Ways to Implement VAANI – The Customisable & Agile Contact Center Solution into Your Organisation
Customers look for a seamless experience across all channels for their queries. Per call center customer statistics, 91% of consumers reported poor customer service in 2021. Moreover, 88% of customers feel that the experience a company provides is as important as its product and services. In such a scenario, there’s an ultimate need to adopt sophisticated […]
How is VAANI the ultimate contact center solution for your B2B company
Despite the prevalence of digital channels for customer service, many customers still prefer to use the phone to contact companies. This preference has led many of the top call center software programs to include phone support as a crucial feature. According to Research & Markets, the global call center market will grow from $339 billion […]
